Refund Policy
This Refund Policy explains how refund requests, duplicate payments, payment-related issues, and course access matters are handled by TallyPrimeTraining.com.
Please read this policy carefully before purchasing any online course, enrolling in an offline classroom program, or making any payment through our website. By completing your payment, you acknowledge that you have read, understood, and agreed to this Refund Policy.
Important Notice: Please review this Refund Policy carefully before making any payment. Except where specifically stated in this policy, payments made for our products and services are non-refundable.
Refund Policy Overview
This Refund Policy outlines the terms governing refunds, payment-related issues, duplicate transactions, and course access for all educational products and services offered through TallyPrimeTraining.com.
The policy applies to all online courses, offline classroom training programs, digital educational products, and any other learning services that may be offered by TallyPrimeTraining.com now or in the future.
We encourage every student to carefully review the course information, eligibility, system requirements, and this Refund Policy before making any payment. By completing a purchase or enrollment, you acknowledge that you have read, understood, and agreed to this Refund Policy.
This policy is intended to ensure transparency, maintain fairness for all students, and establish clear guidelines for handling payment and refund-related matters.
Important Notice
Important: Making a payment or enrolling in any program through TallyPrimeTraining.com constitutes your acceptance of this Refund Policy.
Online Course Refund Policy
All purchases of online courses available through TallyPrimeTraining.com are final and non-refundable.
Once your payment is successfully completed, no refund, cancellation, partial refund, credit, or exchange will be provided under any circumstances, irrespective of whether the course has been accessed, started, completed, or not.
Students are advised to carefully review the course description, eligibility, learning objectives, technical requirements, and any other relevant information before making a purchase decision.
By purchasing an online course, you acknowledge that you have understood and accepted this non-refundable policy.
Important: Payments made for online courses are non-refundable under any circumstances. Please ensure that you have reviewed all relevant course information before completing your purchase.
Offline Classroom Refund Policy
All admissions to offline classroom training programs offered by TallyPrimeTraining.com are final and non-refundable.
Once admission is confirmed and payment has been successfully received, no refund, cancellation, partial refund, credit, or transfer of fees will be provided under any circumstances.
Students are advised to carefully review the program details, schedule, location, eligibility, and other relevant information before completing the admission process.
If TallyPrimeTraining.com cancels a classroom batch before its scheduled commencement and no reasonable alternative batch is offered, the institute may, at its sole discretion, provide either a refund or another suitable resolution.
The decision of TallyPrimeTraining.com regarding such cases shall be final.
Important: Admission fees for offline classroom training are non-refundable. An exception may apply only if TallyPrimeTraining.com cancels a batch before it begins and no suitable alternative batch is offered.
Non-Refundable Situations
Refund requests will not be accepted for reasons including, but not limited to, the following:
- Change of mind after purchase or admission.
- Accidental or mistaken purchase.
- Lack of time to start or complete the course.
- Dissatisfaction with personal learning preferences or teaching style.
- Failure to access or complete the course after purchase.
- Personal, family, medical, educational, financial, or employment-related reasons.
- Device incompatibility, hardware failure, or software issues on the student’s side.
- Internet connectivity problems, slow network, or service interruptions beyond our control.
- Lack of technical knowledge or inability to use the learning platform.
- Failure to review course information, eligibility, or system requirements before making payment.
- Any reason not specifically covered under this Refund Policy.
Students are strongly encouraged to review all available information and contact us with any questions before making a purchase or enrolling in a program.
Important: The above situations are examples only and are not an exhaustive list. TallyPrimeTraining.com reserves the right to decline refund requests that do not meet the conditions specified in this Refund Policy.
Duplicate Payments
If you are charged more than once for the same order or transaction due to a technical error or accidental duplicate payment, you may contact us to report the issue.
After verifying the transaction details, TallyPrimeTraining.com will refund only the verified excess amount received for the duplicate payment.
To process your request, you may be required to provide relevant payment information, such as the transaction reference number, payment receipt, bank details, or a payment screenshot for verification purposes.
Refunds for verified duplicate payments will normally be processed within 20 Business Days from the date all required information has been successfully verified.
This provision applies only to verified duplicate payments and does not change or override the non-refundable nature of our online courses, offline classroom training, or other educational products and services.
Important: Only verified duplicate payments are eligible for a refund. Refund requests relating to course purchases, admissions, or other non-refundable payments will not be considered under this section.
Failed Transactions & Course Access
If your payment has been successfully completed but you do not receive access to your purchased course, please contact our support team as soon as possible.
To help us verify your payment, you may be asked to provide relevant details such as your transaction reference number, registered email address, payment confirmation, or a screenshot of the successful transaction.
Once the payment has been successfully verified, we will manually activate or restore access to your purchased course as soon as reasonably possible.
A temporary delay in course access due to technical issues, payment gateway delays, or system synchronization does not constitute grounds for a refund, provided that the payment has been successfully received by TallyPrimeTraining.com.
Important: If your payment has been successfully received but course access has not been granted, please contact us with your payment details. After verification, access will be provided manually. This situation is not eligible for a refund.
Refund Processing Timeline
Refunds will be processed only for requests that are eligible under this Refund Policy.
Once all required information and supporting documents have been received and successfully verified, eligible refunds are normally processed within 20 Business Days.
The processing timeline begins only after the verification process has been completed and all requested information has been provided by the student.
Where applicable, approved refunds will generally be issued through the original payment method or by another suitable method determined by TallyPrimeTraining.com, subject to operational and payment provider requirements.
Processing times may vary depending on banks, payment gateways, financial institutions, public holidays, or other factors beyond our reasonable control.
Important: The refund processing timeline applies only to refund requests that are approved under this Refund Policy. Submitting a refund request does not guarantee refund eligibility.
Course Cancellation by TallyPrimeTraining.com
If TallyPrimeTraining.com cancels an offline classroom training batch before its scheduled start date, we will make reasonable efforts to offer students a suitable alternative, such as admission to another available batch.
If no reasonable alternative batch is available, TallyPrimeTraining.com may, at its sole discretion, provide an appropriate resolution, which may include a refund or another suitable arrangement.
The availability and nature of any alternative solution shall depend on the specific circumstances of the cancellation and the institute’s operational requirements.
This provision applies only where the cancellation is initiated by TallyPrimeTraining.com before the classroom batch begins.
Important: This section applies only when an offline classroom batch is cancelled by TallyPrimeTraining.com before its scheduled commencement. It does not apply to cancellations or withdrawal requests made by students.
Changes to Refund Policy
TallyPrimeTraining.com reserves the right to modify, update, amend, or replace this Refund Policy at any time without prior notice, where permitted by applicable law.
Any changes will become effective immediately upon publication on this website unless otherwise stated.
Students are encouraged to review this Refund Policy periodically to stay informed about the latest version before making any purchase, enrollment, or payment.
The Refund Policy in effect at the time of the relevant purchase or payment will generally govern that transaction unless otherwise required by applicable law.
Important: Continued use of our website or services after updates to this Refund Policy constitutes your acceptance of the revised policy, to the extent permitted by applicable law.
Contact Information
If you have any questions regarding this Refund Policy, duplicate payments, payment verification, or course access, please contact us using the details below.
TallyPrimeTraining.com
Website: https://tallyprimetraining.com
Email: support@tallyprimetraining.com
Phone: +91-89499 58851
For faster assistance regarding payment-related issues, please include your registered name, registered email address, transaction reference number, and payment screenshot (if applicable) when contacting us.
Our team will make reasonable efforts to review your request and respond as soon as practicable.
Important: To help us process your request efficiently, please provide complete and accurate payment information. Incomplete or incorrect details may delay verification and resolution.
Last Updated
Last Updated: 30 July 2026
This Refund Policy represents the current version published by TallyPrimeTraining.com. We encourage all visitors and students to review this page periodically to stay informed about the latest terms and conditions relating to refunds and payment-related matters.
Note: The latest version of this Refund Policy is always available on this page. Please refer to this page before making any purchase, enrollment, or payment.
Contact Information
If you have any questions, concerns, or require clarification regarding these Terms & Conditions, please feel free to contact us.
TallyPrimeTraining.com
Email: support@tallyprimetraining.com
Website: https://tallyprimetraining.com
We will make reasonable efforts to respond to your inquiry as soon as possible.
Last Updated: 30 July 2026